International Ground Shipping $25.00 (USD) (6 – 10 day delivery, approximate)
Please read and understand the Return & Exchange policies carefully as they will be strictly enforced.
If you are not completely satisfied with your order, you may return it for a store credit or exchange within 30 DAYS of the initial shipment date. Any returns sent after the 30 day deadline will not be accepted.
Store credits will be issued in the form of an “E-Gift Voucher”.
Below you can find the Return/Exchange Form (pdf) to print out and complete or you can send an email to firstname.lastname@example.org to obtain a Return/Exchange Form.
Sorry, we cannot accept returns or exchanges on close-out items. Please make sure you choose the correct size.
All sales are non-refundable. Shipping and handling charges are non-refundable.
Merchandise must be returned in original condition, free of stains and/or odors, with all tags attached. You are responsible for the return shipping cost. Please obtain delivery tracking on the package to avoid lost packages. You will be notified via email when the return item is received.
Exchanges or store credits will be processed within 5 business days once your package has been received. We reserve the right to decline any returns not sent to us in the above conditions.
The item being exchanged must have the same dollar value or more than the original item being returned. If the exchanged item is less than the original cost, there is no refund of the difference. If the price for the exchanged merchandise is more than the price of the original item ordered, an invoice will be issued to cover the balance due. We will happily mail your new order at no charge to you.
We must be notified within 48 hours of receipt of your order via email if there is any damage to your package and/or item ordered. If we are not notified of damages within 48 hours, we cannot accept any returns. Please provide a photo of the damages and complete details in your email of any damages. Send the email to:
Click below to print Return/Exchange Form: